Get It in Writing

So a client was talking to me about her work dynamics and she said something so clever I have to repeat it here.

Every time she has an important conversation with management,  or a client,  she writes a thank you email.  Something like - thanks so much for taking the time to talk to me about X today,  your insights were really helpful.  I've clarified that I need to do Y and Z.  I'll start doing that today.  

Or simple words to that effect - which get a written, time stamped confirmation of the talk,  and in effect,  'get it in writing'.  Most times she just gets a 'glad I could help', sometimes she gets further clarification. It's never back fired on her,  but it's a graceful way to get the conversation confirmed in writing.

They're always telling us to get everything in writing.  Here's a simple and elegant way to do so! Also - send that email to your home email as well, so you have access to it even after you leave work...